Terms and Conditions

TriState Family Dental Centers

960 S Hebron Ave, Evansville, IN 47714 (East Location) 800 First Ave, Evansville, IN 47710 (North Location) tristate@tristatefamilydental.com East: (812) 473-1900 | North: (812) 425-4206

1. Acceptance of Terms

By accessing or using tristatefamilydental.com (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Site. These Terms apply to all visitors and users of the Site.

2. Use of This Website

This Site is provided for informational purposes and to facilitate appointment requests. You agree to use it only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the Site.

You agree not to:

• Use the Site to transmit any unlawful, harmful, or offensive content
• Attempt to gain unauthorized access to any part of the Site or its related systems
• Scrape, copy, or redistribute any content from this Site without prior written permission
• Misrepresent your identity when submitting contact or appointment request forms

3. No Medical Advice

The content on this Site — including descriptions of dental services, procedures, and conditions — is provided for general informational purposes only. It is not intended to be, and should not be construed as, professional medical or dental advice, diagnosis, or treatment.

Always seek the advice of a qualified dental or healthcare professional with any questions you may have regarding a dental condition. Never disregard professional advice or delay seeking it based on information you read on this Site.

In a dental emergency, call our office directly or go to your nearest emergency room.

4. Appointment Requests and Scheduling

Submitting an appointment request form on this Site does not guarantee a confirmed appointment. Appointment requests are subject to availability and staff review. You will be contacted by our team to confirm your appointment date and time.

Cancellations and No-Shows

We ask that patients provide at least 24 hours’ notice when canceling or rescheduling an appointment. Repeated late cancellations or no-shows may result in a cancellation fee or difficulty scheduling future appointments at our discretion.

5. Patient Financial Responsibility

Patients are responsible for all fees associated with dental services rendered, regardless of insurance coverage. We accept most major insurance plans and will file claims on your behalf; however, you are ultimately responsible for any balance not covered by insurance, including co-pays, deductibles, and non-covered services.

Payment is expected at the time of service unless prior arrangements have been made with our billing team. Unpaid balances may be subject to collection proceedings.

6. Insurance

We will assist in filing claims with your insurance provider as a courtesy. TriState Family Dental Centers does not guarantee specific insurance coverage or reimbursement amounts. It is your responsibility to understand your plan’s coverage, limitations, and exclusions. Please contact your insurance provider directly with billing questions.

7. Intellectual Property

All content on this Site — including text, images, logos, graphics, and design — is the property of TriState Family Dental Centers or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our express written permission.

8. Third-Party Links

This Site may contain links to third-party websites (such as Facebook, Instagram, or Google Maps). These links are provided for your convenience only. TriState Family Dental Centers does not endorse or take responsibility for the content, privacy practices, or accuracy of any third-party website. Accessing third-party sites is at your own risk.

9. Disclaimer of Warranties

This Site is provided on an “as is” and “as available” basis without any warranties of any kind, express or implied. TriState Family Dental Centers does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, TriState Family Dental Centers and its doctors, staff, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of (or inability to use) this Site or any information obtained through it.

Nothing in these Terms limits liability for personal injury caused by our negligence during the provision of dental services, which is governed by applicable healthcare law and your patient agreement with our practice.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the courts located in Vanderburgh County, Indiana.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes take effect upon posting to this Site. The “Effective Date” at the top reflects the most recent revision. Continued use of the Site after any update constitutes your acceptance of the revised Terms.

13. Contact Us

For questions about these Terms and Conditions, please contact:

TriState Family Dental Centers

East Location: 960 S Hebron Ave, Evansville, IN 47714 (812) 473-1900

North Location: 800 First Ave, Evansville, IN 47710 (812) 425-4206

tristate@tristatefamilydental.com