HOURS:
Monday: Closed
Tues – Wed: 8:00 – 4:30
Thur: 7:00 – 4:30
Fri: 8-4:30
Privacy PolicyAt Tristate
Privacy Policy
Effective Date: August 12, 2026
TriState Family Dental Centers
960 S Hebron Ave, Evansville, IN 47714 (East Location) 800 First Ave, Evansville, IN 47710 (North Location) tristate@tristatefamilydental.com East: (812) 473-1900 | North: (812) 425-4206
1. Overview
TriState Family Dental Centers (“TSFDC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit tristatefamilydental.com.
Important Notice Regarding Protected Health Information (PHI): As a healthcare provider, TriState Family Dental Centers is subject to the Health Insurance Portability and Accountability Act (HIPAA). Your medical and dental records, treatment information, and other Protected Health Information (PHI) are governed by our separate Notice of Privacy Practices, which is provided to you at the time of your first appointment and is available upon request at either of our office locations. This Privacy Policy applies specifically to information collected through our website.
2. Information We Collect
Information You Provide Directly
When you use our website to schedule an appointment or contact us, you may provide:
- Name
- Email address
- Phone number
- Message content (general questions, appointment requests)
We use this information only to respond to your inquiry or confirm your appointment.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and analytics tools, including:
- IP address and approximate location
- Browser type and device information
- Pages visited, time on site, and navigation paths
- Referring website or search query
We use Google Tag Manager and associated services (such as Google Analytics) to collect this data for the purpose of understanding how visitors use our site and improving it.
3. How We Use Your Information
We use the information collected through this website to:
- Respond to appointment requests and general inquiries
- Improve our website content and user experience
- Communicate about our services (only when you’ve opted in)
- Comply with applicable legal requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. HIPAA and Protected Health Information
Information you submit through this website (name, phone, email, appointment requests) is not considered Protected Health Information (PHI) under HIPAA unless it is combined with your health or treatment details. Please do not submit sensitive medical or dental information through our website contact forms.
All PHI shared during your patient relationship with TSFDC — including treatment records, insurance information, and clinical notes — is handled strictly in accordance with HIPAA and our Notice of Privacy Practices. To request a copy of our Notice of Privacy Practices, please contact either office location directly.
5. Third-Party Services
Our website uses the following third-party services that may independently collect data:
- Google Tag Manager / Google Analytics — website analytics (Google Privacy Policy)
- Webflow — website hosting and content delivery
- Facebook / Instagram — social media links (subject to Meta’s privacy policies)
These services operate under their own privacy policies, which we encourage you to review.
6. Cookies
Our website uses cookies for analytics and basic site functionality. You may disable cookies in your browser settings; however, some features of the site may not work as intended.
7. Data Retention
We retain website contact form submissions for as long as needed to fulfill your request or comply with applicable law. Patient records are retained according to Indiana state law and applicable healthcare regulations.
8. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children through this website. Pediatric dental records for minor patients are handled in accordance with HIPAA and Indiana law.
9. Your Rights
You have the right to:
- Access the personal data we hold about you from website interactions
- Request correction of inaccurate information
- Request deletion of your data (subject to applicable legal retention requirements)
- Opt out of analytics tracking via the Google Analytics Opt-out Browser Add-on
For rights related to your patient health records, please contact our office directly and reference your rights under HIPAA.
To exercise any website privacy right, contact us at: tristate@tristatefamilydental.com
10. Security
We take reasonable technical and organizational measures to protect the information you submit through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent revision. Continued use of our website after any update constitutes acceptance of the revised policy.
12. Contact Us
TriState Family Dental Centers
East Location: 960 S Hebron Ave, Evansville, IN 47714 (812) 473-1900
North Location: 800 First Ave, Evansville, IN 47710 (812) 425-4206